How To Ensure Your Sales Teams Passionate Performance

September 19, 2008 · Filed Under Motivation, Uncategorized · Comment 

 

Passionate sales people performance – you want and need it; it drives customer loyalty and organisational results. Average results get you nothing.
Achieving passionate performance from each sales person is the role of today’s millennial sales managers. As our economy changed from the industrial age (we made things) to the intellectual age (we provide service) the process of managing our sales people has changed.

Gone is “command-and-control”; instead, today’s sales managers must connect with each sales person and engage them to perform their best.

Here are some possible steps to inspiring passionate sales people performance in the new business economy.

 

 

1. Think strategically every day; know your organisational strengths and search for corresponding opportunities. Regularly update your plan; share progress and include your sales team in strategic discussions and responses.

2. Create a powerful sales people-focused workplace that appreciates everyone, helps to maximise their performance, shares a powerful vision, and applauds sales peoples’ ideas, suggestions and effort.
 

 

3. Know each of your sales people; care about each as a person and treat them as an irreplaceable and priceless investment.
 

 

4. Create powerful 2-way (up and down the command chain) communication to allow for maximum information and knowledge flow throughout the organisation; share critical information with your sales people. In return, listen to what they have to say and their ideas.

5. Define the talents, skills and experience required for success in your company sales roles. Use this as the bench mark for your ongoing recruitment.

6. Create an expectation of performance ownership. Clearly define sales people performance expectations and allow sales people to own (succeed or fail in) their implementation plans; require them to own their decisions and performance.

7. Regularly build strong personal connections with your sales team through recurring performance feedback, coaching and skill building, hosted in personal discussions and open conversations.

8. Talk constantly about clients and the quality of their service experience with you; encourage all sales people to take performance risks to impress clients and to think and act like true client champions.

Today’s successful sales management involves engaging and inspiring the “whole” sales person. Heart and mind, passion and intellect, emotions and reason. This is the key to performance. Manage effectively and sales people commit to  great performance, ideas and loyalty.

Manage in yesterday’s outdated command-and-control methods and your results will show that you are out of touch. Utilise just a few of these ideas and you will be amazed at your results.

 

Have a great weekend

 

To you and your teams success,
Denise

 

 

 

 

 

 

 

 

 

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