Motivating Employees: A Different Approach

 Motivating Employees: A Different Approach

‘A Banker who goes the extra mile for his staff is Britain’s Best Boss of the Year’ was the headline.

The story was how judges for the Working Families competition chose Chris Brindley, a Regional Managing Director for NatWest bank as Britain’s Best Boss because of a series of initiatives he adopted.

Here are just a couple of examples that caught the judge’s eye.

One focussed around flexible working hours so staff could;

 Attend sports days
 Spend more time with their children
 Deal with other personal situations that arise

The second was to reduce the distinctions being made about part time employees. Chris decided to refer to such colleagues as ‘prime timers’ demonstrating their true value to the business.

Motivating employees is Chris Brindley’s number 1 priority

NatWest Bank like many organisations is large and often employees feel they are impersonal places to work. Chris wanted his staff to feel ‘part of the family’.

What struck me about this article was how refreshing it is to hear of a manager, ok in this instance a senior one, demonstrating that it is possible to be flexible even in a large organisation.

We all understand that there is a need to have effective working practice policies. I have to say though, that it does amaze me how often managers find themselves either;

 Working in an environment where there is little apparent scope for flexibility or
 Where there is and managers just don’t use it.

However flexible your organisation, there are always small things you can do to motivate employees, in addition, to demonstrating to your team how valued they are.
Here are six great ways to do this.

1 Celebrate successes.
 
Find an excuse most days to reward your staff, even for small things; you’ll be surprised how motivated employees are when they work in a culture of celebrating success.

What about rewards you may ask? Small, e.g. cakes, cookies, a favourite bar of chocolate.
Take them out for lunch on their birthday, you can even let them finish early one day if they have some special evening arrangements.
 

2 Praise them

This is such an easy thing to do and yet how often do we forget to take the time.
If you see someone go the extra mile for a client, or hear great feedback about them, make a point of letting your team member know how much you appreciate their efforts.

3 Be Kind to them

There is a saying, “Do you want to kind or right?”
Kindness is one of the most under utilised of all the emotions. Use it for a week and you will be amazed at the difference.

4 Lead them

Sales people want direction. They want to know where they are heading. Never shirk on this one.

5 Grow them

In the new business economy, if you are standing still, by definition you are falling behind. Life is always seeking increase at all levels. Stretch your team and give them support and watch them fly.

6 Inspire them

It’s all about inspiring the people you work with. Motivating employees is easy once you have been the leader that has inspired them into action.
 

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